FAQs
Welcome to our FAQs page. Here, you'll find answers to some of the most common questions about our products and services. If you can't find the information you're looking for, feel free to contact us.
Contact Us
If you have any other questions or need further assistance, please don't hesitate to reach out:
Email: anarium.ca@gmail.com
Thank you for choosing Anarium. We are here to help you every step of the way.
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A: We use 100% natural soy wax in our candles, which is eco-friendly, renewable, and burns cleaner than traditional paraffin wax.
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A: Yes, our candles are infused with high-quality fragrance oils that provide a luxurious and long-lasting scent. We offer a variety of scents to suit every preference.
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A: The burn time varies depending on the size of the candle. On average, our candles burn for 40-60 hours.
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A: Yes, we offer custom scents and personalized candles for special occasions. Please contact us for more details.
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A: You can place an order directly through our website by adding items to your cart and checking out. We accept various payment methods for your convenience.
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A: We offer local delivery in the Langley area and ship across Canada. For more details, please visit our Delivery, Shipping & Returns page.
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A: Orders are processed within 1-2 business days. Delivery times vary depending on your location and the shipping method chosen.
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A: We accept returns on unused items in their original packaging within 30 days of delivery. Please visit our Returns & Exchanges page for more information
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A: To initiate a return or exchange, please contact us at anarium.ca@gmail.com We will guide you through the process.